Opportunities

Box Office Manager

Centaur Theatre, Montreal’s leading English-language theatre company, is looking for a dynamic Box Office Manager to join our fast-paced team and add to our fun and dynamic work environment. Reporting to the General manager and Artistic& Executive Director and working closely with the Marketing Department, his salaried position plays a major role in customer service at the theatre.

Requirements
• Fully bilingual – written and spoken
• Have good computer skills – Word, Excel, and Data management
• Good organizational, communication, and interpersonal skills
• Works well under pressure and has conflict resolution experience
• Experience of an arts environment would be an asset.

Job Overview:
The Box Office Manager oversees the everyday operations of the of the box office department and is responsible for leading a team of clerks and assistant box office managers. As the Box Office is the first point of contact for most patrons, it is important that the Box Office Manager demonstrate strong customer service skills. As the main source of Centaur’s revenue, the Box Office Manager works closely with the marketing teams to maximize ticket sales potential. The Box Office Manager should be a self-starter and a collaborative worker, as they work closely with all departments. For a full job description please see below.

Applications will be reviewed after January16, and the interview process will continue until the position is filled. Only qualified candidates will be contacted for an interview. Interested candidates should send a cover letter and a résumé as soon as possible by e-mail to:

Charles Childs
General Manager
Centaur Theatre Company
E-mail: gm@centaurtheatre.com

Centaur Theatre Company is committed to equity and diversity in the workplace, and we encourage all qualified candidates to apply and to self-identify if they so choose. We hope to receive applications from candidates with a broad range of backgrounds. We are also committed to a safe & respectful workplace, free from discrimination, harassment, bullying, or other forms of oppression.
The position is a full-time 40 hours/week, Monday to Friday. Salary Range is $45,000 to $48,000 plus a full benefits package after 3 months.

Box Office Manager
Job Description

This is a full-time position running the Box Office Department of Centaur Theatre and reports to the Artistic/Executive Director (A&ED) and General Manager (GM).

Requirements:
• Bilingual English and French (written and spoken)
• Experience using Word for Windows and Excel
• Experience using computer data
• Works well under pressure
• Experience with conflict resolution
• Strong organizational skills
• Strong interpersonal skills
• Attention to detail
• Arts environment is an asset.

Job Overview:
The Box Office Manager oversees the everyday operations of the of the box office department and is responsible for leading a team of clerks and assistant box office managers. As the Box Office is the first point of contact for most patrons, it is important that the Box Office Manager demonstrate strong customer service skills, understands customer orders and patron accounts, and is prepared to work in a fast-paced environment. As the main source of Centaur’s revenue, the Box Office Manager works closely with the marketing teams to maximize ticket sales potential. The Box Office Manager should be a self-starter and a collaborative worker, as they work closely with all departments.

Responsible for –

Managing the Box Office staff by ensuring

Box Office is adequately staffed,
recruitment and selection of staff,
all staff receives adequate training,
patrons receive best customer service,
box office phones are answered,
maximize group sales,
work with other departments to roll out the productions.

Managing the Spektrix Ticketing software

maintains the ticketing system
maintains the relationship with Spektrix service
builds the season and events within the system
provide additional reports to other department as requested

Managing the ticketing data

Collect and manage ticketing data
Share date with staff and sales contractors
Extract data on sales to support marketing

Insure accurate financial systems are maintained

provide ticketing/sales reports daily to accounting
ensure cash and cheques are managed in a secure way

Other Responsibilities:

Sends opening night invitations and organizes opening night seating
Oversees complimentary tickets
Set and follow box office policies as approved by A&ED and GM
Oversees any additional tasks assigned by A&ED and/or GM
Be responsible/delegate opening/closing of the building as required

Part-Time Development Assistant (21 hours per week)

Centaur Theatre, Montreal’s leading English-language theatre company, is looking for a Development Assistant to join our fast-paced team and add to our fun and dynamic work environment. This is an entry-level, part-time position (21 hours per week) in the Development Department and reports to the Director of Development. Salary is $400 a week.

Requirements

This position requires: attention to detail; organizational skills; excellent oral and written communication skills in English; working knowledge of French; interpersonal skills, computer skills (Word for Windows, Excel); basic accounting skills; and an interest in working as part of a team. This position also involves some evening and weekend work (opening night performances, committee meetings and special events). Experience in fundraising, database (Eudonet, Spektrix) and working in a performing arts environment would be an asset.

Responsibilities

The Development Assistant provides clerical and administrative support for all areas of the company’s fundraising and development department activities. The duties include:

• data entry and database maintenance
• donation campaign coordination
• account balancing
• special event coordination
• mailings
• editing
• all other tasks as assigned by the Director of Development

The Development Assistant will spend approximately 70% of their time on administrative duties that involve mainly database-related duties, correspondences and mailings. The other 30% of the time involves interpersonal duties, including special event coordination and liaising with donors, sponsors, board members and volunteers.

Applications will be reviewed after January 26 and the interview process will continue until the position is filled. Interested candidates should send a cover letter and a résumé as soon as possible by e-mail to:

Haleema Mini
Director of Development
Centaur Theatre Company
Phone: (514) 288-1229, extension 235
E-mail: haleema@centaurtheatre.com

Centaur Theatre encourages applications from our diverse community. Centaur Theatre is committed to equity, diversity and inclusion. We recognize that increasing the diversity of our staff on all levels is integral to accomplishing this objective.

Part-Time Usher

The Centaur theatre company is seeking dynamic, bilingual, enthusiastic people to work as front-of-house staff. It is a temporary part-time position, including evenings and weekends. Have the opportunity to connect with other theatre lovers, see shows, and work at Montreal’s leading English-language theatre company!

Responsibilities include welcoming our patrons, ticket taking, seating audience members, managing the coat check, and possibly doing intermission bar. The shifts are minimum 3 hours, the wage is $16.50 per hour.

Candidates should have 1-2 years of customer service experience, an outgoing personality, team skills, bilingual in French and English, be a fast learner and a lover of theatre and the arts.

Resume and cover letter should addressed to Layne Shutt and sent to foh@centaurtheatre.com

Volunteering

Centaur Theatre values the support and dedication of our volunteers. We are always interested to hear from people who share our passion for theatre. This is a great way to get involved in the theatre community.

If you are interested in volunteering with Centaur Theatre, you can contact us by sending an email.